PUTRA, H. S.; VIHI ATINA; DWI HARTANTI. Application of Naive Bayes Algorithm for Sentiment Analysis of Service and Facility Satisfaction (Case Study: PKU Muhammadiyah Sukoharjo General Hospital). Journal of Advances in Information and Industrial Technology, Surabaya, Indonesia, v. 6, n. 1, p. 61–72, 2024. DOI: 10.52435/jaiit.v6i1.566. Disponível em: https://journal.ittelkom-sby.ac.id/jaiit/article/view/566. Acesso em: 9 jun. 2026.